Statebicycle.com Reviews

State Bicycle Co. has a detailed return policy and shipping policy.

For returns, orders placed within the USA are eligible for free exchanges within 30 days of purchase. If there's something wrong with the order such as items damaged in shipment, items missing, extra items, or wrong items sent, customers should send photos of the damaged item, any damaged packaging, and the shipping label to the provided email address. All items returned should be in like new condition and in their original packaging. Items returned damaged due to negligent packaging may be subject to a restocking penalty of up to 25%. Used items are not eligible for return or exchange. Shipping fees are ineligible for refund.

For a refund, orders placed within the USA are eligible for refund within 30 days of purchase. Customers have the option to get a pre-paid label for a flat shipping fee deducted from the refund ($45.00 bikes / $9.99 other items) or they may elect to arrange shipping themselves. Upon receipt, State Bicycle Co. will issue a full-refund less any applicable shipping fees.

Regarding the shipping policy, most in-stock items ship within 1 business day. Tracking information is provided upon shipment. At checkout, customers will be asked to enter the address for shipment and select the destination country. The cost of shipment will be calculated based on this information. For U.S. orders, they offer FLAT RATE $49.99-99.99 shipping on complete bicycles. Other large packages such as wheel sets and frame sets have FLAT RATE $25.00 shipping. All other small packages will ship for $12.99 FLAT RATE. This offer excludes Alaska, Hawaii, and Puerto Rico. For international orders, shipping costs are automatically calculated based on the destination country. The buyer is responsible for any and all import taxes, duties, and any other import fees, which will also be calculated at checkout and paid at checkout. State Bicycle Co. will clear customs and submit these fees on the customer's behalf. There are no extra fees once the customer receives the package. It is all paid at the time of the order.

State Bicycle Co. is a direct-to-consumer brand that designs their own frames in-house and leverages overseas manufacturing partnerships to produce high-quality bikes at lower costs. They offer 11 distinct bike styles accommodating everything from leisurely cruising to competitive road racing along with dozens of component & color customization options via their website. Price points range from $300 starter bikes like the core line Rigby up to $1,400+ for premium race-ready road bikes. The classic fixed gear Rigby, State Bicycle's #1 seller, stands out for its quality craftsmanship at an entry-level $399 price point. Another model, the Pigeon, has prices ranging from $799 to $1049 fully equipped. The State Bicycle 4130 ALL-ROAD is among the best gravel bikes for under $2000 thanks to its customizable components, durable steel frame, and SRAM Rival XPLR electronic groupset. The State Bicycle Co. Carbon All-Road, a versatile ride that effortlessly tackles any terrain, is priced at $1,999.99. These prices allow riders of all budgets to afford State.

State Bicycle Co. is a direct-to-consumer brand that designs their own frames in-house and leverages overseas manufacturing partnerships to produce high-quality bikes at lower costs. The company was founded in 2009 in Tempe, Arizona by avid cyclists who recognized a lack of stylish yet affordable fixed and single gear bikes on the market. They offer 11 distinct bike styles accommodating everything from leisurely cruising to competitive road racing along with dozens of component & color customization options via their website. Their bikes have an instantly recognizable focus on matte finishes and bright, bold accent colors. Price points range from $300 starter bikes like the core line Rigby up to $1,400+ for premium race-ready road bikes.

One of the most popular models is the Rigby. It's State Bicycle's #1 seller and stands out for its quality craftsmanship at an entry-level $399 price point. The Rigby earns a perfect 5/5 star average rating across over 350 customer reviews. Another notable model is the 4130 All-Road - Raw Phosphate (650b / 700c), which is a versatile steel machine suitable for both on and off-road cycling. The Core-Line is another product line that offers style and superior performance, with the "Lucky Penny" being a standout model in this line. It combines style and fortune in every ride, crafted with a unique blend of vibrant, penny-inspired hues. This bike stands out with its sleek design and superior performance.

Yes, PayPal is accepted as a method of payment on Statebicycle.com. It's a convenient way to make purchases online. Remember to ensure that all necessary information is completed and that the credit card is linked to the PayPal account for a smooth transaction process. Enjoy shopping!

Statebicycle.com offers the option to pay in monthly installments or in four chunks split across an eight-week period. Additionally, they provide a five-year warranty on all original purchases that covers the manufacturer’s defects. This information should help with your purchasing decisions on Statebicycle.com. If you need more information, feel free to ask.

Yes, there is a refund policy for payments made on Statebicycle.com. Orders placed within the USA are eligible for a refund within 30 days of purchase. Customers have the option to get a pre-paid label for a flat shipping fee deducted from the refund ($45.00 for bikes / $9.99 for other items) or they may choose to arrange shipping themselves. Upon receipt, State Bicycle Co. will issue a full-refund less any applicable shipping fees. Please note that all items returned should be in like new condition and in their original packaging. Items that are returned damaged due to negligent packaging may be subject to a restocking penalty of up to 25%. Used items are not eligible for return or exchange. Shipping Fees are ineligible for refund. State Bicycle Co. reserves the right to refuse the return of any items for various reasons. The company also reserves the right to withhold any refund amount under certain conditions. International orders may be returned in like-new condition, in their original packaging within 30 days for store-credit or refund. Customers outside of the US must arrange return shipping. Shipping fees are ineligible for refund. Any orders canceled prior to shipment or returned to State Bicycle Co. due to delivery issues or refusal may be subject to a 5% order cancellation fee not to exceed $45 for orders including a complete bikes, or $10 for all other orders.